This Privacy Policy governs the manner in which Sayer Creative (trading as Electric Mustard) collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://electricmustard.studio website ("Site").
Who are ‘we’?
Sayer Creative is an independent design consultancy operating in Norway under the brand name "Electric Mustard". We act as the independent Nordic partner to the Electric Mustard Group.
Our studio is located in Oslo, Norway.Sayer Creative is the Data Controller for operations in Norway. Our Data Protection Officer can be contacted by email: hello@electricmustard.studio.
When do we collect personal data about you?
- When you fill out a briefing form or contact form.
- When you are using our services.
- When you interact with us in person, through correspondence, by phone, by social media, or through our websites.
- When we collect personal information from other legitimate sources, such as third-party data aggregators, public sources, or social networks. We only use this data if you have given your consent to them to share your personal data with others.
- We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected, we make sure an assessment is made, ensuring that there is an established mutual interest between you and Sayer Creative.
Why do we collect and use personal data?
We collect and use personal data mainly to provide a better service to you, enabling us to provide a more tailored experience. We also use this information for direct sales and direct marketing. It is important for us to get to know our clients in order to provide a bespoke and tailored service.
We may use your information for the following purposes:First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
- Providing you with information you’ve requested from us or information we are required to send to you.
- Operational communications, like changes to our websites and services, security updates, or assistance with using our services.
- Marketing communications (about Electric Mustard services we think you might be interested in).
- To support you: This may include assisting with the resolution of technical support issues.
- Follow up on incoming requests (customer support, emails, chats, or phone calls).
- Perform contractual obligations such as order confirmation, license details, invoices, and reminders.
What type of personal data is collected?
We collect name, phone number, job title, and email address, in addition to your company’s name and contact information. We may also collect feedback, comments, and questions received from you in service-related communication and activities. From our websites, we may collect IP addresses and actions taken on the site.
We do not collect personal data that consists of race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, sex life, or sexual orientation.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws (including the Norwegian Accounting Act), and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner.
Your rights to your personal data
It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to hello@electricmustard.studio.
You also have rights to:
- Know what personal data we hold about you, and to make sure it’s correct and up to date.
- Request a copy of your personal data, or ask us to restrict processing your personal data or delete it.
- Object to our continued processing of your personal data.
You can exercise these rights at any time by sending an email to hello@electricmustard.studio.
We process personal data in accordance with the Norwegian Personal Data Act (Personopplysningsloven) and the EU General Data Protection Regulation (GDPR).
If you are unhappy with how we are processing your personal data, please let us know by sending an email to hello@electricmustard.studio. If you remain dissatisfied, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
Cookies
We may use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse.
Do we share your data with anyone?
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
Internal Sharing:Your personal data may be shared internally with our commercial partner, Electric Mustard Ltd (UK), solely for the purpose of delivering coordinated design services or administrative support.
Third-party Service Providers:We may pass your information on to our sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf (e.g., web hosting, analytics). We use Google and Facebook Advertising to serve advertisements on the Site.
Changes to this privacy statement
Sayer Creative reserves the right to amend this Privacy Statement at any time. The applicable version will always be found on our websites. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
Last Updated: 2025
Legal Information
Electric Mustard is a trading style of Sayer Creative, an independent Sole Proprietorship registered in Norway.Address: Oslo, Norway.Contact: hello@electricmustard.studio